Chief Executive Officer & Chief Financial Officer

Khouloud provides strategic and financial leadership for the Hartford Parking Authority. She oversees the Authority’s daily operations, financial management, budgeting, long-term planning, and organizational priorities. Khouloud also works closely with the Board of Commissioners, City officials, and community partners to support the effective management of Hartford’s public parking assets.

Office Manager

Vivian is responsible for overseeing daily administrative operations, ensures efficient office workflows, and provides support to staff and leadership. This role is responsible for coordinating internal processes, managing office resources, serving as a point of contact for internal and external inquiries, and supporting organizational compliance and recordkeeping.

Parking Administration On-Street & Off-Street Services Supervisor 

Marilyn oversees HPA’s on-street and off-street parking operations, citation-related matters, and parking reservation requests. She also coordinates with residents, businesses, event organizers, and City departments to address parking needs and support effective parking operations throughout Hartford.

Executive Assistant

Elaina provides executive and administrative support to HPA’s executive team. She manages scheduling, meeting coordination, correspondence, special projects, and day-to-day executive office priorities. Elaina also serves as the liaison to the HPA Board of Commissioners, coordinating meetings, agendas, materials, communications, and follow-up items.

Operations Manager

Lue oversees HPA’s day-to-day facility operations, including parking garages and surface lots. He coordinates operational staff, monitors facility and maintenance needs, and works to ensure HPA’s parking locations remain safe, efficient, and properly maintained.

Patrol Supervisor