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Meet the Staff

Khouloud “Kay” Al Mannai

Chief Executive Officer

Kay serves as Chief Executive Officer of the Hartford Parking Authority and is responsible for overall organizational leadership, strategic planning, and operational oversight. She works closely with the Board of Commissioners to advance the Authority’s mission and ensure the effective stewardship of Hartford’s public parking assets.

In addition to leading policy development, modernization initiatives, and strategic partnerships, Kay oversees the Authority’s financial operations, including accounting, budgeting, forecasting, procurement, risk management, cash management, and employee benefits. Her leadership ensures fiscal integrity, operational efficiency, and long-term sustainability for the Authority.

Vivian Perez Agostini

Office Manager

Vivian is responsible for overseeing daily administrative operations, ensures efficient office workflows, and provides support to staff and leadership. This role is responsible for coordinating internal processes, managing office resources, serving as a point of contact for internal and external inquiries, and supporting organizational compliance and recordkeeping.

Marilyn Diaz

Citation Management Clerk

Marilyn is responsible for reviewing citations for individuals with questions or concerns, as well as managing parking permit administration.

Elaina Rodriguez

Administrative Assistant

Elaina is responsible for providing essential administrative and clerical support to ensure the smooth operation of the office. This role assists with scheduling, correspondence, document management, and day-to-day office tasks, while serving as a reliable point of contact for internal staff and external partners.

Nini Sanchez

Senior Manager of Facilities

Nini is responsible for supervising the day-to-day operations and upkeep of the MAT Garage and the HPA’s surface lots.

Samuel Vega

Patrol Supervisor

Samuel oversees patrol operations, including managing facility access, providing traffic calming, and patrolling assets to address issues, questionable activities, and safety concerns.